17 February 2014
During a routine inspection
People told us they were involved in planning and making decisions about their procedures and that they had been provided with information to take home and read. They also told us they were encouraged to look on the internet for information and said the surgeons explained procedures and risks in a way they understood.
People told us they felt the care and support they received both before and after their procedures, was thorough and supportive.
The procedures for prescribing medication were safe and robust. People were supported by the surgeons to receive medication, when required for their recovery from their surgical procedures.
The effectiveness of the surgery and service people received was checked and monitored to make sure it was safe and suitable.