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The Gamma Knife Centre at The National Hospital for Neurology and Neurosurgery Good

Inspection Summary


Overall summary & rating

Good

Updated 22 June 2021

Our rating of this location improved. We rated it as good because

  • The service had enough staff to care for patients and keep them safe. Staff had training in key skills, understood how to protect patients from abuse, and managed safety well. The service controlled infection risk and managed medicines well. Staff assessed risks to patients and kept good care records.
  • Staff provided good care and treatment, gave patients enough to eat and drink, and gave them pain relief when they needed it. Managers monitored the effectiveness of the service and made sure staff were competent. Staff worked well together for the benefit of patients, supported them to make decisions about their care, and had access to good information.
  • Staff treated patients with compassion and kindness, respected their privacy and dignity, took account of their individual needs, and helped them understand their conditions. They provided emotional support to patients, families and carers.
  • The service planned care to meet the needs of local people, took account of patients’ individual needs, and made it easy for people to give feedback. People could access the service when they needed it and did not have to wait too long for treatment.
  • Leaders ran services well using reliable information systems and supported staff to develop their skills. Staff understood the service’s vision and felt respected, supported and valued. They were focused on the needs of patients receiving care. Staff were clear about their roles and accountabilities. The service engaged well with patients to plan and manage services and all staff were committed to improving services continually.
Inspection areas

Safe

Good

Updated 22 June 2021

Effective

Good

Updated 22 June 2021

Caring

Good

Updated 22 June 2021

Responsive

Good

Updated 22 June 2021

Well-led

Good

Updated 22 June 2021

Checks on specific services

Medical care (including older people’s care)

Good

Updated 22 June 2021

Medical care was the only care this service delivers. The service treated lesions or abnormalities in the brain, both benign and malignant using highly precise radiation and a technique called stereotactic radiosurgery (SRS). Although the technique is called radiosurgery it is not considered surgery it is only the radiation that enters the brain; most patients do not require general anaesthesia for this treatment. The service was one of two in England to be contracted by NHS England to treat all four tiers of SRS, this means they took referrals for patients from the whole of the South of England for some, more complex, treatments.

We rated this service as good because it was safe, effective, caring, responsive and well led.