• Dentist
  • Dentist

Archived: Westbourne Grove Dental Care

18 Chepstow Corner, Chepstow Place, London, W2 4XE (01204) 799799

Provided and run by:
Whitecross Dental Care Limited

Important: The provider of this service changed. See new profile
Important: The provider of this service changed. See old profile

All Inspections

4 July 2013

During a routine inspection

We spoke with two people who said that they were satisfied with the care and treatment they received. People felt that they had been given sufficient information about their care and treatment. One person said that they were 'very happy' with the treatment they received. A detailed medical history was taken from each person and any allergies or medical conditions were recorded and discussed during the initial appointment.

People were given aftercare advice following treatment, which included who to contact in an emergency. There was emergency equipment available and staff had received basic life support training.

There were effective systems in place to reduce the risk of infection. The practice manager was able to describe the decontamination process to us and provided evidence to show that checks were carried out on the equipment used.

There were effective systems in place to monitor the quality of the service. Staff meetings took place monthly to discuss the feedback that people had provided.