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Archived: Kalcrest Care Ltd

This service was previously registered at a different address - see old profile

The provider of this service changed - see new profile

All reports

Inspection report

Date of Inspection: 12 September 2013
Date of Publication: 1 October 2013
Inspection Report published 01 October 2013 PDF


Inspection carried out on 12 September 2013

During an inspection looking at part of the service

Our inspection on the 10, 11 and 16 April 2013 found we had concerns the provider did not have effective systems in place to identify, assess and manage risks to the health, safety and welfare of people using the service and others. For example there were gaps in the medication records and this had not been identified by the systems the service used to assess and monitor the quality of the service they provided. The provider wrote to us in May 2013 and told us they would take action to ensure they were compliant. We carried out this inspection to check improvements had been made. We found improvements had been made and new systems had been put in place to assess and monitor the quality of the service provided.

We found the services statement of purpose included the necessary information, such as the aims and objectives, the kinds of services provided, names of key individuals working for the service, legal status of the provider and details of the office address.