• Doctor
  • Out of hours GP service

Victoria Hospital Also known as Primary Care Access Hub

Overall: Good read more about inspection ratings

London Road, Deal, Kent, CT14 9UA (01304) 865400

Provided and run by:
Channel Health Alliance Limited

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about Victoria Hospital on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about Victoria Hospital, you can give feedback on this service.

29/01/2019 to 30/01/2019

During a routine inspection

This service is rated as Good overall.

The key questions are rated as:

Are services safe? – Good

Are services effective? – Good

Are services caring? – Good

Are services responsive? – Good

Are services well-led? – Good

We carried out an announced comprehensive inspection at Victoria Hospital on 29 and 30 January 2019. This part of our planned inspection programme.

At this inspection we found:

• The service had effective systems to manage risk so that safety incidents were less likely to happen. When they did happen, the service learned from them and improved their processes.

•The service routinely reviewed the effectiveness and appropriateness of care. It ensured that care and treatment was delivered according to evidence based guidelines.

•Staff involved and treated people with compassion, kindness, dignity and respect.

•Patients were able to access care and treatment from the service within an appropriate timescale for their needs.

•There was a strong focus on continuous learning and improvement at all levels of the organisation. The provider demonstrated innovative ways of working to support GP practices in the locality.

Dr Rosie Benneyworth BM BS BMedSci MRCGP

Chief Inspector of Primary Medical Services and Integrated Care.