The Care Quality Commission
  • Services in your home
  • Homecare service

Archived: Nurse Plus and Carer Plus (UK) Limited

Unit 18, The Rural Enterprise Centre, Stafford Drive, Battlefield Enterprise Park, Shrewsbury, Shropshire, SY1 3FE (01743) 442787

Provided and run by:
Nurse Plus and Carer Plus (UK) Limited

All Inspections

21 February 2014

During a routine inspection

We carried out this announced inspection to check if people requiring support while living in their own home were receiving the service that suited their needs. We announced the inspection because we needed to be sure we had access to information and to be certain we could talk to key staff. At the time of our inspection the service didn't have a registered manager in post. Prior to the inspection we spoke with the person who was nominated to undertake this role. They confirmed they were in the process of submitting an application to be registered with us.

During this inspection we looked at the information provided to people who may use the service to inform them of the type of support they could expect. We saw evidence that people's needs were assessed prior to receiving a service to ensure the service could provide appropriate person centred support and care. At the time of the inspection the service provided personal care and support to one person.

Care records we looked at confirmed the person who used the service and their relatives had been fully involved in making decisions about the care provided. We saw there had been regular reviews of the care to ensure it continued to be suitable.

We checked to confirm that staff employed by the service were properly recruited and pre-employment checks had been undertaken.

We found that the service was well managed and responsive to the needs of staff and the person they supported.