The Care Quality Commission
  • Doctor
  • GP practice

Dr Parveen Aggarwal Also known as Stoke Aldermoor Medical Centre

Overall: Good read more about inspection ratings

The Barley Lea, Stoke Aldermoor, Coventry, West Midlands, CV3 1EG

Provided and run by:
Dr Parveen Aggarwal

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about Dr Parveen Aggarwal on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about Dr Parveen Aggarwal, you can give feedback on this service.

10 September 2019

During an annual regulatory review

We reviewed the information available to us about Dr Parveen Aggarwal on 10 September 2019. We did not find evidence of significant changes to the quality of service being provided since the last inspection. As a result, we decided not to inspect the surgery at this time. We will continue to monitor this information about this service throughout the year and may inspect the surgery when we see evidence of potential changes.

11 January 2017

During a routine inspection

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Dr Parveen Aggarwal on 11 January 2017. Overall the practice is rated as good. We found that;

  • A system was in place for reporting and recording significant events, keeping these under review and sharing learning where this occurred.

  • On the day of the inspection the practice did not have a defibrillator or oxygen on the premises for use in a medical emergency situation. Proof of purchased was sent to us following the inspection.

  • Staff understood their responsibilities and adhered to safeguarding policies and procedures.

  • The standard of cleanliness and hygiene was good. Reliable systems were in place to prevent and protect people from a healthcare associated infection. These systems were monitored with regular infection control audits.

  • The arrangements for managing medicines, including obtaining, prescribing, recording, handling was safe but the storage of prescription pads required improving.

  • Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had been trained to provide them with the skills, knowledge and experience to deliver effective care and treatment.
  • Feedback from patients about their care was consistently positive. We saw good communication with patients from staff so that they understood their care, treatment and condition.
  • Information about services and how to complain was available and easy to understand. We found openness and transparency about how complaints and concerns were dealt with. Lessons were learned from concerns and complaints, and appropriate action taken as a result to improve the quality of care.
  • The practice had good facilities and was well equipped to treat patients and meet their needs.
  • There was a programme of clinical and internal audit, which was used to monitor quality and systems to identify where action should be taken.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice