• Doctor
  • GP practice

Dr Christina Mary Greenhough Also known as Mossley Medical Practice

Overall: Good read more about inspection ratings

187 Manchester Road, Mossley, Ashton Under Lyne, Lancashire, OL5 9AB (01457) 833315

Provided and run by:
Dr Christina Mary Greenhough

All Inspections

During an assessment under our new approach

Date of Assessment: Thursday 24 September 2026. Dr Christina Mary Greenhough also known as Mossley medical Practice is a GP practice and delivers services to approximately 2,200 people under a contract held with NHS England. According to the latest available data, the ethnic make-up of the service area is approximately 94.7% White, 2.4% Asian, 1.7% Mixed, 0.9% Black and 0.3% Other. Information published by the Office for Health Improvement and Disparities shows deprivation within the service population group is in the 5th decile (5 of 10). The lower the decile, the more deprived the service population is relative to others.

This was a focused assessment. We undertook this assessment due to the length of time since our last assessment. We assessed 10 quality statements from across all 5 key questions. This assessment considered the demographics of the people using the service, the context the service was working within and how this impacted service delivery. Where relevant, further commentary is provided in the quality statements section of this report.

Safe - Staff kept facilities clean and maintained equipment appropriately to ensure people were kept safe. They assessed and managed the risk of infection well and took steps to control the risk of it spreading. There were enough staff with the right skills, qualifications and experience. Staff did not always receive all appropriate training required for their roles. The provider partnered with GoToDoc Limited who led on training and establishing a minimum training programme.

Effective - Staff supported people to live healthier lives, monitoring their care and treatment to ensure they received positive and consistent outcomes. Staff followed latest guidance and best practice guidelines when providing care and treatment.

Caring - Staff treated people with kindness, empathy and compassion, and respected their privacy and dignity. Feedback from patients showed us that they had confidence in the clinician treating them and they told us that they did this with care and compassion.

Responsive - People could access care, treatment and support when they needed it. Leaders and staff were alert to discrimination and inequality that could disadvantage groups of people who used the service and sought ways to address any barriers.

Well-led - The service had a clear vision and strategy, which considered the needs of the people who used their service and the wider community. Staff understood their individual roles and responsibilities. Leaders accounted for the actions, behaviours and performance of staff through clear and effective governance processes.

19 March 2019

During a routine inspection

We carried out an announced comprehensive inspection at Dr Christina Mary Greenhough (AKA Mossley Medical Practice) on 19 March 2019 as part of our inspection programme.

We based our judgement of the quality of care at this service on a combination of:

  • what we found when we inspected
  • information from our ongoing monitoring of data about services and
  • information from the provider, patients, the public and other organisations.

We have rated this practice as good overall and good for all population groups.

We found that:

  • The practice provided care in a way that kept patients safe and protected them from avoidable harm.
  • Patients received effective care and treatment that met their needs.
  • Staff dealt with patients with kindness and respect and involved them in decisions about their care.
  • The practice organised and delivered services to meet patients’ needs. Patients could access care and treatment in a timely way.
  • The practice GP patient survey results were above local and national averages for questions relating to kindness, respect and compassion. Results also showed the practice was higher than average in relation to access and positive overall experience.

  • The way the practice was led and managed promoted the delivery of high-quality, person-centre care.

Details of our findings and the evidence supporting our ratings are set out in the evidence tables.

Dr Rosie Benneyworth BM BS BMedSci MRCGP

Chief Inspector of Primary Medical Services and Integrated Care

21/1/16

During a routine inspection

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Dr Christina Mary Greenhough on 21 January 2016. Overall the practice is rated as good.

Our key findings across all the areas we inspected were as follows:

  • Staff understood and fulfilled their responsibilities to raise concerns and to report incidents and near misses. Information about safety was recorded, monitored, appropriately reviewed and addressed.
  • Risks to patients were assessed and well managed, including those relating to recruitment checks.
  • Patients’ needs were assessed and care was planned and delivered following best practice guidance. Staff had received training appropriate to their roles and any further training needs had been identified and planned.
  • Data showed patient outcomes were in line with or above those locally and nationally.
  • Feedback from patients about their care was consistently and strongly positive.

  • Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
  • Patients said they found it easy to make an appointment and that there was continuity of care, with urgent appointments available the same day.

  • The practice implemented suggestions for improvements and made changes to the way it delivered services as a consequence of feedback from patients and from the patient participation group.

  • Information about services and how to complain was available and easy to understand.
  • Patients said they found it easy to make an appointment and that there was continuity of care, with urgent appointments available the same day.

  • The practice had good facilities and was well equipped to treat patients and meet their needs.
  • There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice