• Doctor
  • GP practice

Vernon Park Surgery Also known as Vernon Park Surgery

Overall: Good read more about inspection ratings

30-32 Brinnington Road, Stockport, SK1 2EX (0161) 426 5484

Provided and run by:
Dr Suvajit Chatterjee

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about Vernon Park Surgery on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about Vernon Park Surgery, you can give feedback on this service.

14 August 2019

During an annual regulatory review

We reviewed the information available to us about Vernon Park Surgery on 14 August 2019. We did not find evidence of significant changes to the quality of service being provided since the last inspection. As a result, we decided not to inspect the surgery at this time. We will continue to monitor this information about this service throughout the year and may inspect the surgery when we see evidence of potential changes.

23 February 2017

During a routine inspection

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Dr Suvajit Chatterjee Vernon Park Surgery on the 2 November 2016. At the inspection in November the overall rating for the practice was good, although the key question Safe was rated requires improvement. This was specifically in relation to recruitment procedures and the checks carried out to ensure the suitability of staff for their roles. We found there were gaps in the recruitment records of some staff. The practice did not maintain appropriate records to demonstrate that all recruited staff including some clinical staff had been appropriately vetted to ensure they were suitable and safe to work with vulnerable adults and children.

The full comprehensive report on the November 2016 inspection can be found by selecting the ‘all reports’ link for Dr Suvajit Chatterjee on our website at www.cqc.org.uk.

This inspection was a desk-based review carried out on the 23 February 2017 to confirm that the practice had carried out their plan to meet the legal requirements in relation to the one breach in regulation that we identified in our previous inspection on 2 November 2016. This report covers our findings in relation to that requirement. We did not request information for this desk top review about any progress the practice may have undertaken in responding to the areas we identified previously where the provider should take action.

The practice is now rated good for all key questions and the overall rating remains good.

Our key findings were as follows:

The practice submitted an action plan with timescales detailing how they intended to improve their recruitment and vetting procedures. They supplied us with evidence to confirm that all staff employed at the practice had been appropriately vetted, that disclosure and barring checks (DBS) were available for all staff, including locum clinical staff.

In addition the practice updated their recruitment policy and developed and implemented a risk assessment in response to concerns identified following a DBS check.

At our previous inspection on 2 November 2016 we identified the following areas that the provider should take action on:

  • Develop and strengthen governance arrangements by ensuring written records of all informal meetings, audits and checks carried out are maintained.
  • Review the practice management arrangements to provide opportunities to reflect on past and current achievements and plan more effectively the future direction of the GP service.
  • Review the access and availability of clinical polices to support clinical staff practice.
  • Continue to promote, develop and facilitate a patient participation group to provide feedback about the service provided by the practice.
  • Pursue with the CCG the funding for the development and refurbishment of the GP practice.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice

2 November 2016

During a routine inspection

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Dr Suvajit Chatterjee, also known as Vernon Park Surgery on 2 and 8 November 2016. Overall the practice is rated as good.

Our key findings across all the areas we inspected were as follows:

  • There was an open and transparent approach to safety and an effective system in place for reporting and recording significant events.
  • Risks to patients were assessed and managed, with the exception of those relating to recruitment checks.
  • Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had been trained to provide them with the skills, knowledge and experience to deliver effective care and treatment.
  • Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
  • The practice provided open GP surgeries in the morning and afternoon and patients said said they liked this and could always see the GP when they needed to. Pre-bookable appointments were also available.
  • Information about services and how to complain was available and easy to understand. The practice had not received any complaints in last 12 months nor had patients raised any issues with the practice despite a feedback book being available for patients to record comments
  • The practice was aware their facilities required improving and been granted in principle some funding by NHS England to implement improvements. However the practice was waiting on the Clinical Commissioning Group (CCG) to release this funding. Equipment to treat patients was available and maintained appropriately.
  • There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
  • Evidence was available that demonstrated the practice complied with the Duty of Candour requirement. However a practice specific policy was still being developed.

We saw one area of outstanding practice:

  • The GP provided open surgeries five days per week and patients could see a doctor when they needed to. In addition to patient’s praise for this service, evidence was available to indicate this open access was influencing favourably on reducing the admissions of patient with a long term condition to hospital emergency departments.

The areas where the provider must make improvement are:

  • Ensure recruitment arrangements include obtaining the required pre-employment checks for all staff including locum clinical staff.

In addition the provider should:

  • Develop and strengthen governance arrangements by ensuring written records of all informal meetings, audits and checks carried out are maintained.
  • Review the practice management arrangements to provide opportunities to reflect on past and current achievements and plan more effectively the future direction of the GP service.
  • Review the access and availability of clinical polices to support clinical staff practice.
  • Continue to promote, develop and facilitate a patient participation group to provide feedback about the service provided by the practice.
  • Pursue with the CCG the funding for the development and refurbishment of the GP practice.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice

20 June 2013

During a routine inspection

We found the practice was within an old house that had been adapted to accommodate the GP and an on-site pharmacy. Consulting rooms were available on two floors. Staff took into account mobility when they planned appointments with the practice nurse as she was based on the second floor and always asked patients if they could manage stairs. If there was a problem then appointments were given at alternative times when access to a consulting room on the ground floor could be assured.

We found there was a practice leaflet and a practice face book site which gave information on the practice to patients.

We were able to speak with two patients of Dr Chatterjee's as there was an open surgery and it was quiet. The surgery reception was located away from the main waiting area and a private room was available if required. The waiting room had notice boards and leaflets informing patients of services available and how to promote a healthy lifestyle.

The practice has a 'buddy' system between its GP and specific GP's in the neighbouring practice to supporting each other. This ensured that there was an element of continuity in care if the GP they were registered with was on leave. One patient we spoke with told us; 'It is always very easy to get an appointment when you need one.' The practice declared non compliance to regulations 1, 2, 7, 12 and 14 on registration. We found the practice to have completed their action plan and now be compliant with the outcomes.