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Inspection Summary


Overall summary & rating

Good

Updated 24 February 2021

Croftwood is a care home registered to provide accommodation and personal care for up to 47 people. At the time of our inspection there were 40 people living at the home.

We found the following examples of good practice.

•The home had effective measures in place to reduce the risk of people spreading infection on entering the premises.

• Staff were using and disposing of personal protective equipment (PPE) safely and in line with the relevant national guidance.

•Staff had overcome communication issues created by PPE by using communication cards.

•Staff and residents were tested regularly for COVID-19. The frequency of tests was in line with current guidance.

•The home had assisted people to keep in touch with friends and relatives using video calls.

• Relatives had been supported to safely visit their loved ones in exceptional circumstances in line with the

national guidance.

•The home was clean and hygienic. Daily cleaning schedules were in place to ensure more frequent cleaning was completed including frequently touched surfaces.

•The home had a robust infection prevention and control policy.

Inspection areas

Safe

Good

Updated 24 February 2021

Further information is in the detailed findings below.

Effective

Good

Updated 24 February 2021

Caring

Good

Updated 24 February 2021

Responsive

Good

Updated 24 February 2021

Well-led

Good

Updated 24 February 2021