This inspection was carried out on 28 June 2016 and was unannounced. At the last inspection on 16 April 2014 the service was found to be meeting all the standards we inspected. At this inspection we found that they were still meeting the standards.
The Firs provides accommodation, care and support for adults with learning disabilities, including autistic spectrum disorders. At this inspection eight people were living at the service.
The provider was responsible for the day to day running of the service which meant they did not require a registered manager. A registered manager is a person who has registered with the Care Quality Commission (CQC) to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act and associated Regulations about how the service is run.
People received care and support that met their needs while encouraging their independence. Support plans were clear and gave staff specific details on how to ensure people were safe. Risk assessments were in place for all aspects of people’s lives and these helped to ensure that people’s choices were not restricted. People felt safe living at the home and staff knew how to respond to any concerns. Medicines were managed safely.
People were supported by sufficient numbers of staff who had been recruited through a robust process. Staff received training to help ensure they had the appropriate skills for their role and further their development. An updated supervision schedule had just commenced and staff told us they felt supported.
People had a variety of foods available that they enjoyed and also participated in the cooking of their meals. People had access to health and social care professionals as needed.
People were given choice and this was respected. Staff asked for consent before supporting people and DoLS had been applied for appropriately and where people had been deprived of their liberty this was done so lawfully. Where needed, best interest meetings had been held. People were treated with dignity and their privacy was promoted. People had involvement in planning of their care and confidentiality was promoted.
There was a range of activities available to suit individual needs and preferences. People had their own activity plans for the week which included going to college, voluntary work, days out, shopping and household tasks such as laundry.
People knew how to make a complaint, their views were sought and responded to appropriately. There were regular meetings for people who lived at the service and quality assurance surveys sent to people’s relatives.
People were positive about the management of the home. The providers were responsible for the day to day running of the home and were supported by a manager and a team leader.