Updated 5 June 2019
The inspection:
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 (the Act) as part of our regulatory functions. This inspection was planned to check whether the provider was meeting the legal requirements and regulations associated with the Act, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
The inspection was prompted in part by notification of an incident following which a person using the service sustained an injury. The information shared with CQC about the incident and additional information received from the local authority indicated potential concerns about the management of risks. This inspection examined how risks were being assessed and managed.
Inspection team:
The inspection was carried out by one inspector.
Service and service type:
Winterbrook Nursing Home is a ‘care home’. People in care homes receive accommodation and nursing or personal care as single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection.
At the time of the inspection there was no registered manager in post. However, there was a new manager who was applying to register with CQC. A registered manager and the provider are legally responsible for how the service is run and for the quality and safety of the care provided.
What we did:
Prior to the inspection we looked at information we held about the service. This included previous inspection reports and statutory notifications. Notifications are specific events the provider must notify CQC about by law.
During the inspection we spoke with two people and one visiting health professional. We spoke with the manager, two nurses and two members of the care team.
We looked at three people’s care records, medicine administration records for all people living in the service, two staff files and other records relating to the management of the service.