Our current view of the service
Updated
19 March 2026
We carried out this announced on-site inspection on 1 June 2026.
We found the practice had met regulations.
The practice had effective systems to identify and manage risks, including infection prevention and control.
Staff had the skills, knowledge and experience to carry out their roles.
Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.
Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.
Blue Dental is based in the London Borough of Croydon and provides NHS and private dental care and treatment for adults and children. The practice offers 24 hour emergency dental treatment and is open 24 hours per day, 365 days per year.
The practice had 2 treatment rooms. At the time of our inspection, there was a total of 8 staff, of which there were 2 dentists ,1 dental nurse, 2 trainee dental nurses, 1 hygienist, 1 receptionist and 1 practice manager. We gathered feedback from staff and spoke to a range of staff during our inspection, including 1 dentist, 1 hygienist, 2 dental nurse, 1 receptionist and a practice manager.
People's experience of the service
Updated
19 March 2026
Two weeks before our inspection, we asked the practice to encourage patients to share their views of the service with us. We received feedback from 7 patients. On the day of our inspection, we spoke with and saw patient feedback from a further 2 patients. Patient feedback provided a positive view of the dental team and care provided by the practice.
Comments included. I have been visiting the clinic for treatment quite regularly recently. They are very good, I regularly get my teeth cleaned, the service is excellent.”
Patients commented positively about the standards of cleanliness.
Patients felt able to book appointments within an acceptable timescale for their needs and said they had enough time during their appointment without feeling rushed.
Patients told us they were given clear information to help them make an informed choice about their treatment and any associated costs. They were involved in decisions about their care.
Patients said when they were prescribed medicines, sufficient information was given.
The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.