Updated 25 July 2023
We undertook a follow up focused inspection of Highfield Dental Practice on 5 July 2023. This inspection was carried out to review the actions taken by the registered provider to improve the quality of care and to confirm that the practice was now meeting legal requirements.
The inspection was led by a CQC inspector who had remote access a specialist dental advisor.
We had previously undertaken a focussed inspection of Highfield Dental Practice on 18 January 2023 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. We found the registered provider was not providing safe or well-led care and treatment and was in breach of regulations 12 and 17 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
You can read our report of that inspection by selecting the 'all reports' link for Highfield Dental Practice on our website www.cqc.org.uk.
When 1 or more of the 5 questions are not met we require the service to make improvements and send us an action plan. We then inspect again after a reasonable interval, focusing on the areas where improvement was required.
As part of this inspection we asked:
- Is it safe?
- Is it well-led?
Our findings were:
Are services safe?
We found this practice was providing safe care in accordance with the relevant regulations.
The provider had made improvements in relation to the regulatory breaches we found at our inspection on 18 January 2023.
Are services well-led?
We found this practice was providing well-led care in accordance with the relevant regulations.
The provider had made improvements in relation to the regulatory breaches we found at our inspection on 18 January 2023.
Background
Highfield Dental Practice is in Barrow-in-Furness, Cumbria and provides private dental care and treatment for adults and children.
There is level access to the practice for people who use wheelchairs and those with pushchairs. Car parking spaces are available near the practice.
The dental team includes 4 dentists, 6 dental nurses, 4 of whom are trainees and 1 who is now the practice manager; 1 dental hygiene therapist and 3 receptionists. The practice has 5 treatment rooms.
During the inspection we spoke with 2 dentists, 2 dental nurses, 2 receptionists and the practice manager. We looked at practice policies and procedures and other records about how the service is managed.
The practice is open from Monday to Friday 9am to 5.30pm.