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Archived: Lyncroft Care Home

The provider of this service changed - see old profile

The provider of this service changed - see new profile

Reports


Inspection carried out on 19 August 2013

During a routine inspection

We completed this follow up inspection to check that the provider had acted on improvements that we said needed to be made at our inspection of 21 May 2013. We found that people who used the service needed to be offered more opportunities to participate in social activities. Also, we said that that the recruitment and selection procedure for staff needed to be strengthened. After this inspection the provider wrote to us and said that it had completed all of the necessary improvements.

At our inspection of 19 August 2013, people who used the service said that they were receiving all of the care they needed. They told us that the service was providing them with the opportunity to take part in an increased calendar of social activities. Also, they said that staff were kind, caring and trustworthy. A person said, �All of the staff are kind and caring which is the most important thing of all.�

At our inspection of 19 August 2013 we found that people were being offered the chance to participate in an extended range of social activities. Also, we saw that the recruitment and selection procedure had been strengthened and was robust. These improvements promoted people�s wellbeing. This was because people were better supported to pursue their own social interests. Also, it was because more assurance could be given that only trustworthy staff were employed in the service who could effectively safeguard people from abuse.

Inspection carried out on 21 May 2013

During a routine inspection

All of the nine people with whom we spoke gave us positive feedback about the personal care they received. One of them said, �I think the staff are lovely because they're very kind to us and always willing to help�.

We saw that people were treated with dignity and respect. However, records showed that some people had not been offered a range of social activities that were likely to engage their interests.

People said or showed us that they received all of the health and personal care they needed. Records confirmed that assistance had been provided in a safe, reliable and responsive way.

We found that the provider had measures in place to help safeguard people from abuse.

Records showed that some security checks on staff had not been completed. These were necessary to help ensure that only suitable and trustworthy people were employed in the service.

We saw that there were measures to check that people were reliably provided with the facilities and the care they needed.