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Chessel Support Services Good

Inspection Summary


Overall summary & rating

Good

Updated 26 February 2019

About the service:

¿ This service provides care and support to people living in several ‘supported living’ settings, so that they can live in their own home as independently as possible.

¿ The service supported younger disabled adults and people with a learning disability, mental health needs or autistic spectrum disorder. At the time of the inspection 32 people were receiving support from the service.

People’s experience of using this service:

¿ The care service has been developed and designed in line with the values that underpin the Registering the Right Support and other best practice guidance. These values include choice, promotion of independence and inclusion. People with learning disabilities and autism using the service can live as ordinary a life as any citizen.

¿ The service provided safe and effective care to people. People were supported to move from residential settings into a more independent setting in the community.

¿ People received support which helped them maintain their independence and be part of the local community. People were supported to achieve their goals and ambitions.

¿ The service had good experience of supporting people with mental health and learning disabilities. The provider had good measures in place to monitor and maintain performance, safety and quality.

Rating at last inspection:

This is the first inspection of this service which registered with the CQC on 19 March 2018.

Why we inspected:

This inspection was the first planned comprehensive inspection of the service, which was due to take place within 12 months of the service registering with the CQC.

Follow up:

Going forward we will continue to monitor this service and plan to inspect in line with our re-inspection schedule for those services rated Good.

Inspection areas

Safe

Good

Updated 26 February 2019

The service was safe.

Details are in our Safe findings below.

Effective

Good

Updated 26 February 2019

The service was effective.

Details are in our Effective findings below.

Caring

Good

Updated 26 February 2019

The service was caring.

Details are in our Caring findings below.

Responsive

Good

Updated 26 February 2019

The service was responsive.

Details are in our Responsive findings below.

Well-led

Good

Updated 26 February 2019

The service was well-led

Details are in our Well-Led findings below.