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Dr Anthony Newman Good Also known as Family Medical Services

Inspection Summary


Overall summary & rating

Good

Updated 25 February 2019

We carried out an announced comprehensive inspection at Dr Anthony Newman on 22 January 2019.

We based our judgement of the quality of care at this service on a combination of:

  • what we found when we inspected
  • information from our ongoing monitoring of data about services and
  • information from the provider, patients, the public and other organisations.

We rated the practice as Requires Improvement for providing well-led services because:

  • The overall governance arrangements were ineffective.
  • The practice did not have clear and effective processes for identifying potential risks.

We rated the practice as Good for providing safe, effective, caring and responsive services because:

  • Staff dealt with patients with kindness and respect and involved them in decisions about their care.
  • A total of 107 patients were identified as carers; this represented approximately 3% of the practice list.
  • The practice organised and delivered services to meet patients’ needs. Patients could access care and treatment in a timely way. This was reflected unanimously in the patient feedback we received.

We rated all population groups as Good, with the exception of long-term condition which was rated as Requires Improvement.

The areas where the provider must make improvements are:

  • Establish effective systems and processes to ensure good governance in accordance with the fundamental standards of care.
  • Ensure recruitment procedures are established and operated effectively to ensure only fit and proper persons are employed.

(Please see the specific details on action required at the end of this report).

The areas where the provider should make improvements are:

  • Review documentation of weekly fire alarm tests.
  • Review systems to promote cervical screening uptake.
  • Review systems to accurately reflect completion of necessary training.
  • Review storage of prescription stationery.
  • Review systems for sharing learning from significant events with all relevant staff.
  • Review recruitment polices to reflect arrangement to assure the provider of an employees previous conduct and document staff vaccination status.

Details of our findings and the evidence supporting our ratings are set out in the evidence tables.

Professor Steve Field CBE FRCP FFPH FRCGP Chief Inspector of General Practice

Inspection areas

Well-led

Requires improvement
Checks on specific services

People with long term conditions

Requires improvement

Families, children and young people

Good

Working age people (including those recently retired and students)

Good

People experiencing poor mental health (including people with dementia)

Good

People whose circumstances may make them vulnerable

Good