Irlam Clinic

Updated 26 June 2018

Irlam Clinic is located in Irlam, Greater Manchester. The address of the practice is 125 Liverpool Road, Irlam, M44 6DP.

The practice has approximately 2931 registered patients and 30.5% of patients are over the age of 65. The practice population experiences similar levels of income deprivation to the practice average across England.

The practice is a single handed provider with a lead GP (male) and employs two salaried female GPs, two practice nurses, a healthcare assistant, a practice manager, and a team of administration staff.

Outside of practice opening times, patients are diverted to the NHS 111 out of hours service.

Updated 26 June 2018

This practice is rated as Good overall.

The key questions are rated as:

Are services safe? – Good

Are services effective? – Good

Are services caring? – Good

Are services responsive? – Good

Are services well-led? - Good

We carried out an announced comprehensive inspection at Irlam Clinic on 11 May 2018 as part of our inspection programme.

At this inspection we found:

• The practice had clear systems to manage risk so that safety incidents were less likely to happen. When incidents did happen, the practice learned from them and improved their processes.
• The practice routinely reviewed the effectiveness and appropriateness of the care it provided. It ensured that care and treatment was delivered according to evidence- based guidelines.
• Staff involved and treated patients with compassion, kindness, dignity and respect.
• Patients found the appointment system easy to use and reported that they were able to access care when they needed it.
• There was a strong focus on continuous learning and improvement at all levels of the organisation.

The areas where the provider should make improvements are:

• The practice should keep a record of all pre-employment checks for staff members.
• Clinical waste should not be stored in the staff kitchen.
• Staff should ensure smart cards are removed when leaving computers unattended.

Professor Steve Field CBE FRCP FFPH FRCGP
Chief Inspector of General Practice

Updated 26 June 2018

Updated 26 June 2018

Updated 26 June 2018

Updated 26 June 2018

Updated 26 June 2018

Updated 26 June 2018