Moor Park Medical Practice

Updated 9 November 2018

Moor Park Medical Practice is located in The Bluebell Building Barkerend Health Centre, Barkerend Road, Bradford, West Yorkshire, BD3 8QH. The building is a single storey purpose built unit, and is situated in a residential area of inner city Bradford. Facilities include a range of consulting and treatment rooms with a reception area and supporting administrative areas. The building was accessible for those with a physical disability.

The practice has a General Medical Services (GMS) contract. A GMS contract is the contract between general practices and the commissioning body for delivering primary care services. The practice currently provides services for around 2,890 patients. The practice is a member of the NHS Bradford City Clinical Commissioning Group (CCG.)

The practice is registered with the Care Quality Commission to deliver services in relation to:

• Diagnostic and screening procedures
• Treatment of disease, disorder or injury
• Maternity and midwifery services

A wide range of services are available at the practice and these include:

• Dementia support
• Learning disability support
• Immunisations and vaccinations
• Cytology (cervical smears)
• Chronic disease management

The population age profile shows that it has a high number of patients aged under 18 years at 33% compared to a CCG average of 31% and a national average of 21%. Average life expectancy for the practice population is 74 years for males and 80 years for females (CCG average is 75 years and 80 years respectively and the England average is 79 years and 83 years respectively). The practice serves some areas of higher than average deprivation being ranked in the first decile of multiple deprivation (the first decile being the most deprived and the tenth decile being the least deprived). The practice has a mixed population with 63% of patients identifying as Asian, 30% as White British, 3% mixed race, 2% Black and 2% Other.

Clinical services are provided by one GP (male), three regular locum GPs (two male, one female), one trainee Advanced Nurse Practitioner/ nurse prescriber (female), one practice nurse (female), two health care assistants (both female), and a pharmacist (male). The clinical team is supported by a practice manager, a patient engagement lead and a team of reception and administration staff.

The practice opening times are Monday, Tuesday, Wednesday and Friday 8:00am – 6:30pm, and between 8:00am to 1:00pm on Thursday. From 1:00pm on Thursday services were covered by another practice which operates from the same building. Appointments can be booked in person, via telephone and online.

As part of a Federation initiative patients from the practice could access extended hours services at three other practices from Monday to Friday 6pm to 9pm, and at weekends from 9am to 1pm.

The practice appointments include:

• Pre-bookable appointments
• Urgent and on the day appointments
• Telephone consultations
• Home visits

When the practice is closed, urgent healthcare advice that is not a 999 emergency is provided by telephoning the local Out of Hours NHS 111 service.

The practice displays the rating of the previous Care Quality Commission inspection carried out in November 2014 both in the waiting area and on the practice website.

Updated 9 November 2018

This practice is rated as Good. The practice had been previously inspected in November 2014 when it was rated as Good overall.

The key questions are rated as:

Are services safe? – Good

Are services effective? – Good

Are services caring? – Good

Are services responsive? – Good

Are services well-led? - Good

We carried out an announced comprehensive inspection at Moor Park Medical Practice name on 10 October 2018 as part of our inspection programme.

At this inspection we found:

• The practice had clear systems to manage risk so that safety incidents were less likely to happen. When incidents did happen, the practice actively learned from them and improved their processes.
• The practice routinely reviewed the effectiveness and appropriateness of the care it provided. It ensured that care and treatment was delivered according to evidence- based guidelines.
• The practice had recognised the specific need of their patient population and had developed services and trained staff to meet this need.
• Staff involved and treated patients with compassion, kindness, dignity and respect.
• Recent feedback indicated patients found the appointment system easy to use and reported that they were able to access care when they needed it.
• There was a strong focus on continuous learning and improvement at all levels of the organisation.
• The practice was open to innovation and had participated in a number of local initiatives such as those in relation to extended hours and care navigation.
• The practice demonstrated that effective management and governance processes were in place.

The areas where the provider should make improvements are:

• Continue to review and improve areas of satisfaction in relation to patient consultations and access to appointments.
• Continue to review and improve performance with regard to cervical, breast and bowel screening.

Professor Steve Field CBE FRCP FFPH FRCGP

Chief Inspector of General Practice

Updated 9 November 2018

Updated 9 November 2018

Updated 9 November 2018

Updated 9 November 2018

Updated 9 November 2018

Updated 9 November 2018