Archived: Rosebery House

Updated 12 January 2018

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection checked whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

This inspection took place on 13 December 2017 and was unannounced. The inspection was undertaken by one inspector.

Before the inspection the provider completed a Provider Information Return [PIR]. This is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make. We received the completed document prior to our visit and reviewed the content to help focus our planning and determine what areas we needed to look at during our inspection. We also reviewed other information we held about the service including statutory notifications. Statutory notifications include information about important events which the provider is required to send us.

During the inspection we spoke with four people who lived at the home, three staff, the chef, office and care managers and the provider. We reviewed care records relating to two people who used the service and other documents central to people’s health and well-being. These included staff training records, medication records and quality audits. We also reviewed three staff employment files.

Updated 12 January 2018

Rosebery House is a ‘care home’. People in care homes receive accommodation and nursing or personal care as single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection. They are registered to provide accommodation for up to fourteen people for older people including people with dementia. At the time of our inspection there were twelve people using the service.

At the last inspection on 16 October 2015 we rated the service Good. At this inspection, we found that the service remained Good.

There was a registered manager in post. A registered manager is a person who has registered with the Care Quality Commission (CQC) to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

People told us they felt safe living at Rosebery House. Staff knew how to report concerns and keep people safe.

Staff received training and support that enabled them to carry out their roles effectively. Risk to people`s wellbeing were identified and managed safely

People`s medicines were managed safely by staff who had their competencies assessed.

People had choices about the food they ate. Staff met people’s nutritional needs.

There were enough staff employed by the provider to meet people`s needs effectively.

People were involved in planning their care and support .People had opportunities to pursue their hobbies, interest and socialise at the home and in the community.

People`s feedback about the service they received was regularly sought and people felt listened to by staff and the provider..

People and staff were positive about the management of the service. The provider had systems to ensure the quality of the service was monitored and improved.