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Inspection Summary

Overall summary & rating


Updated 22 February 2019

About the service: Bailey House is a care home for up to three people with learning disabilities. Two people were living at the service and one person was receiving respite care on a regular basis.

The service had been developed and designed in line with the values that underpin the Registering the Right Support and other best practice guidance. These values include choice, promotion of independence and inclusion. People with a learning disability were supported to live as ordinary a life as any citizen.

People’s experience of using this service: People were happy living at the service. Staff supported people to have a meaningful life and encouraged them to be independent.

Care and support was tailored to each person’s needs and preferences. People and their relatives were fully involved in developing and updating their planned care.

People who lacked capacity were supported to have maximum choice and control of their lives. Policies and systems supported them in the least restrictive way possible.

Detailed risk assessments were in place to support people to take positive risks and remain safe.

Staff understood how to safeguard people from abuse. The staff team empowered people to make choices about what they wanted to do.

Appropriate recruitment checks were carried out to ensure staff were suitable to work in the service.

Medicines were managed safely. Records confirmed people received their medications as prescribed. Training records showed staff received training and competency was checked on a regular basis.

The registered manager demonstrated a commitment to providing person centred care for people. Staff felt the registered manager was supportive and approachable. Staff were happy in their role which had a positive effect on people’s wellbeing.

Rating at last inspection: Good (Report published July 2016)

Why we inspected: This was a planned inspection based on the rating at the last inspection.

Follow up: We will continue to monitor intelligence we receive about the service until we return to visit as per our re-inspection programme. If any concerning information is received we may inspect sooner.

Inspection areas



Updated 22 February 2019

The service was safe

Details are in our Safe findings below.



Updated 22 February 2019

The service was effective

Details are in our Effective findings below.



Updated 22 February 2019

The service was caring

Details are in our Caring findings below.



Updated 22 February 2019

The service was responsive

Details are in our Responsive findings below.



Updated 22 February 2019

The service was well-led

Details are in our Well-Led findings below.