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Review carried out on 8 July 2021

During a monthly review of our data

We carried out a review of the data available to us about Ashurst Primary Care on 8 July 2021. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about Ashurst Primary Care, you can give feedback on this service.

Review carried out on 11 September 2019

During an annual regulatory review

We reviewed the information available to us about Ashurst Primary Care on 11 September 2019. We did not find evidence of significant changes to the quality of service being provided since the last inspection. As a result, we decided not to inspect the surgery at this time. We will continue to monitor this information about this service throughout the year and may inspect the surgery when we see evidence of potential changes.

Inspection carried out on 10/07/2018

During a routine inspection

This practice is rated as Good overall. (Previous rating June 2016 – Good)

The key questions at this inspection are rated as:

Are services safe? – Good

Are services effective? – Good

Are services caring? – Good

Are services responsive? – Good

Are services well-led? - Good

We carried out an announced comprehensive inspection at Dr S and Dr L Saxena, also known as Ashurst Primary Care on 10 July 2018 as the provider reregistered with CQC in February 2018 when he took on a GP partner.

At this inspection we found:

  • The practice had clear systems to manage risk so that safety incidents were less likely to happen. When incidents did happen, the practice learned from them and improved their processes.
  • The practice routinely reviewed the effectiveness and appropriateness of the care it provided. It ensured that care and treatment was delivered according to evidence-based guidelines.
  • Staff involved and treated patients with compassion, kindness, dignity and respect.
  • Patients found the appointment system easy to use and reported that they were able to access care when they needed it.
  • There was a strong focus on continuous learning and improvement at all levels of the organisation.

The areas where the provider should make improvements are:

  • Improve the documentation of incidents to ensure that actions agreed and learning outcomes are clearly recorded
  • Continue to protect the security of prescription pads and log their usage
  • Take action to risk assess the range of emergency medicines available
  • Establish a tracker to monitor the action taken in response to alerts.
  • Ensure NICE guidelines are discussed and put in place where relevant.
  • Continue to take action to improve uptake of cervical, breast and bowel screening.

Professor Steve Field CBE FRCP FFPH FRCGP
Chief Inspector of General Practice

Please refer to the detailed report and the evidence tables for further information.