• Hospital
  • Independent hospital

The Scanning Room - Haywards Heath

Overall: Good read more about inspection ratings

Boltro Chambers, Market Place, Haywards Heath, RH16 1DB 07913 208149

Provided and run by:
The Scanning Room Ltd

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about The Scanning Room - Haywards Heath on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about The Scanning Room - Haywards Heath, you can give feedback on this service.

31 May 2022

During a routine inspection

This is the first inspection of the service. We rated it as good because:

  • The service had enough staff to care for women and keep them safe. Staff had training in key skills, understood how to protect women from abuse, and managed safety well. The service controlled infection risk well. Staff assessed risks to women, acted on them and kept good care records. The service managed safety incidents well and learned lessons from them.
  • Staff provided good care and treatment. Managers monitored the effectiveness of the service and made sure staff were competent. Staff worked well together for the benefit of women, advised them on how to lead healthier lives, supported them to make decisions about their care, and had access to good information.
  • Staff treated women with compassion and kindness, respected their privacy and dignity, took account of their individual needs, and helped them understand their conditions. They provided emotional support to women, families and carers.
  • The service planned care to meet the needs of local people, took account of women's individual needs, and made it easy for people to give feedback. People could access the service when they needed it and did not have to wait too long their results.
  • Leaders ran services well using reliable information systems and supported staff to develop their skills. Staff understood the service’s vision and values, and how to apply them in their work. Staff felt respected, supported and valued. They were focused on the needs of women receiving care. Staff were clear about their roles and accountabilities. The service engaged well with women and the community to plan and manage services and all staff were committed to improving services continually.

However:

  • Not all staff meetings were formally recorded.
  • Staff did not have a formal yearly appraisal.
  • Not all staff had completed mandatory training.

We rated this service as good because it was safe, caring and responsive and well led. We did not rate the effective domain in line with our current inspection methodology.