Updated 22 October 2019
Grainger Medical Group provides services to approximately 6,600 patients from Elswick Health Centre, Meldon Street, Newcastle Upon Tyne, NE4 6SH. We visited this location as part of this inspection.
The provider is registered with CQC to deliver the Regulated Activities; diagnostic and screening procedures, maternity and midwifery services, treatment of disease, disorder or injury, surgical procedures and family planning.
The practice is part of NHS Newcastle Gateshead clinical commissioning group (CCG). The practice provides services based on an Alternative Provider Medical Services (APMS) agreement for general practice.
The provider of the service is Newcastle GP Services which is a federation of primary healthcare providers in Newcastle-upon-Tyne.
The practice has one GP from the local GP federation (male) and three salaried GPs (two female and one male). They also have a practice manager, an assistant practice manager, three nurses (all female), two healthcare assistants (both female) and staff who undertake reception and administrative duties.
The practice provides late evening, weekend and bank holiday appointments. They are part of the local GP federation of GP practices who work together to provide appointments with GPs, nurses or health care assistants outside of their normal working hours. Patients can contact the practice reception team to arrange appointments. When this service is not provided patients requiring urgent medical care can contact the out of hours service provided by the NHS 111 service.
Information from Public Health England placed the area in which the practice is located in the most deprived decile. In general, people living in more deprived areas tend to have a greater need for health services. Average male life expectancy at the practice is 75 years, compared to the national average of 79 years. Average female life expectancy at the practice is 80 years, compared to the national average of 83 years.
69.9% of the practice population were white, 2.2% were mixed race, 21.8% were Asian, 3.8% were black and 2.3% were other races.