You are here

The Old Rectory Grappenhall Limited Good

The provider of this service changed - see old profile

Inspection Summary


Overall summary & rating

Good

Updated 2 June 2017

The Old Rectory is a nursing home which can accommodate up to 39 older adults who need residential or nursing care. The home is a family owned business with the owners being fully involved in the day to day running of the service. Bedrooms have either en-suite or vanity facilities within them.

On the day of this inspection there were 34 people living at The Old Rectory.

At the last inspection on 9 December 2014 the service was rated Good. At this inspection we found the service remained Good.

People and relatives told us the staff were kind, caring and very helpful. They said the service and care was excellent. Comments included “I am very happy here”, “The staff are very good” and “The staff are very nice.” People told us that the food was very good. Relatives confirmed that people were safe with the staff and within The Old Rectory.

People and relatives told us that they had no concerns or complaints about the service. They were aware of and had access to the registered provider’s complaints policy and would speak to staff if they had any concerns.

Care plans were well documented and held good information about the individual person. Risk assessments were in place as needed and were individually tailored to each person’s needs. All documentation was up to date. Medication was administered safely.

People were supported by staff who were knowledgeable about them and who had undertaken sufficient training to meet people’s needs. Staff recruitment was robust and prospective staff undertook appropriate checks prior to starting work at the service. Staff had good supervision and were encouraged to attend meetings.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice. Staff were aware of the safeguarding policies and procedures and had received training in safeguarding adults.

The environment was well maintained with good décor and was clean.

The registered manager used a range of methods to assess, monitor and improve the service. These included regular audits of the service and staff and service user meetings to seek the views of people about the quality of care being provided. A wide range of compliments had been received regarding the service.

Inspection areas

Safe

Good

Updated 2 June 2017

The service remains Good.

Effective

Good

Updated 2 June 2017

The service remains Good.

Caring

Good

Updated 2 June 2017

The service remains Good.

Responsive

Good

Updated 2 June 2017

The service remains Good.

Well-led

Good

Updated 2 June 2017

The service remains Good.