• Prison healthcare

Archived: HMP Drake Hall

Drake Hall, Eccleshall, Stafford, Staffordshire, ST21 6LQ 07921 372368

Provided and run by:
Lifeline Project

All Inspections

11, 12 March 2013

During a routine inspection

We spoke with the contracts manager who was in overall charge of the service at the prison. As the provider had contracted the clinical aspect of its service to another provider we also spoke with the clinical manager for this service as well as two members of subcontracted staff.

We spoke with nine people who used the service individually as well as with four focus groups where people were able to give us their views about the Drug and Alcohol Recovery Service (DARS) at the prison. They were positive about the standard of care and treatment they received.

We saw that people's needs were reviewed regularly. We saw that people were treated with respect. They were given information and advice about their drug and alcohol problems and any treatment they received.

The provider worked with other healthcare providers to ensure that people received continuity of care.

We saw that staff were supported to be trained to an appropriate standard.

We looked at records which showed that the provider was regularly monitoring the quality of its service.