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Somcare Agency Limited

Overall: Good read more about inspection ratings

46-50 Station Road, Hayes, Middlesex, UB3 4DD (020) 8617 3050

Provided and run by:
Somcare Agency Limited

Latest inspection summary

On this page

Our current view of the service

Good

Updated 25 June 2025

Date of assessment 9 July 2025 - 22 July 2025

Somcare Agency Limited is a domiciliary care agency. It provides personal care to people living in their own homes. At the time of our assessment, 86 people were receiving support with personal care. The service provides support for both younger and older adults.

The provider identified risks in relation to people’s care and support needs to ensure they received safe and appropriate care. Medicines were administered as prescribed and in line with best practice. There was a recruitment process which enabled the provider to identify new staff who had the appropriate skills for the role. Staff undertook a range of training courses and were supported to keep up to date with good practice through team and supervision meetings. The provider had effective quality assurance processes to monitor the service, and the care provided. Staff felt supported by senior management.

People's experience of the service

Updated 25 June 2025

People told us they felt safe when they received support in their home. People were visited by regular staff so there was consistency in their care, and they got to know the staff. People confirmed their support needs were assessed, and the care plans were regularly reviewed. People and relatives were happy with their care with people commenting, “They know their job and get on with it. They are happy. They have left me clean and well looked after”, and “My carer is like another granddaughter to me.” People were supported to maintain their independence when receiving support.