The Care Quality Commission
  • Doctor
  • GP practice

Rickleton Medical Centre Also known as Dr Olagoke Ayodele Aiyegbayo

Overall: Good read more about inspection ratings

Office Row, Washington, Tyne And Wear, NE38 9EH (0191) 415 0576

Provided and run by:
Dr Olagoke Ayodele Aiyegbayo

Important: The provider of this service changed - see old profile

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about Rickleton Medical Centre on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about Rickleton Medical Centre, you can give feedback on this service.

07 December 2023

During an inspection looking at part of the service

We carried out an announced focused inspection at Rickleton Medical Centre on 7th December 2023. Overall, the practice is rated as Good.

Safe – not inspected, rating of good carried forward from previous inspection

Effective - not inspected, rating of good carried forward from previous inspection

Caring - not inspected, rating of good carried forward from previous inspection

Responsive -Good

Well-led - not inspected, rating of good carried forward from previous inspection

The full reports for previous inspections can be found by selecting the ‘all reports’ link for Rickleton Medical Centre on our website at www.cqc.org.uk

Why we carried out this inspection

We carried out a targeted assessment of the responsive key question. Targeted assessments enable us to focus on certain key questions to explore particular aspects of care.

How we carried out the inspection/review

• This assessment was carried out without a site visit.

• Conducting staff interviews using video conferencing.

• Requesting evidence from the provider and reviewing the appointment system.

Our findings

We based our judgement of the quality of care at this service on a combination of:

  • what we found when we inspected
  • information from our ongoing monitoring of data about services and
  • information from the provider, patients, the public and other organisations.

We found that:

  • Patients could access care and treatment in a timely way and the provider had implemented systems and processes as a result of patient feedback.
  • National GP patient survey results relating to access were above national averages.

Details of our findings and the evidence supporting our ratings are set out in the evidence tables.

Dr Sean O’Kelly BSc MB ChB MSc DCH FRCA

Chief Inspector of Health Care

11 February 2019

During a routine inspection

We carried out an announced comprehensive at Rickleton Medical Centre on 11 February 2019. This was as part of our ongoing inspection programme.

We based our judgement of the quality of care at this service on a combination of:

  • what we found when we inspected
  • information from our ongoing monitoring of data about services and
  • information from the provider, patients, the public and other organisations.

We rated this practice as good overall and good for all population groups .

We inspected the practice when it was previously registered as a partnership and rated them as good overall and for all population groups (May 2016). The staffing and management arrangements within the practice had not changed. The new registration was to reflect contractual changes within the practice.

At this inspection we found:

  • The practice had clear systems to manage risk so that safety incidents were less likely to happen. When incidents did happen, the practice learned from them and improved their processes.
  • The practice routinely reviewed the effectiveness and appropriateness of the care they provided. They ensured that care and treatment was delivered according to evidence- based guidelines. The practice had achieved 93.1% of the points available within the Quality and Outcomes Framework for providing recommended treatments for the most commonly found clinical conditions. They had high uptake of childhood immunisations and cancer screening initiatives.
  • The practice had a strong approach to training and development and actively encouraged staff to take up development opportunities.
  • Staff involved and treated patients with compassion, kindness, dignity and respect.
  • Patients found the appointment system easy to use and reported that they were able to access care when they needed it. The National GP Patient Survey showed there were high levels of patient satisfaction with how they could access the service.
  • There was a strong focus on continuous learning and improvement at all levels of the organisation.

The areas where the provider should make improvements are:

  • Develop formal risk assessments to document the decisions to not stock some emergency medicines and spare defibrillator pads.

Details of our findings and the evidence supporting our ratings are set out in the evidence tables.

Professor Steve Field CBE FRCP FFPH FRCGP
Chief Inspector of General Practice