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Inspection Summary


Overall summary & rating

Good

Updated 16 February 2021

Mulberry Court provides care in two bungalows for up to 12 people with learning disabilities, autism and communication difficulties. During our inspection there were 11 people living at the service. The buildings had been purpose built to provide housing for people who needed support to remain as independent as possible.

We found the following examples of good practice:

The home had a robust procedure for visitors to help reduce the risk of infection. This included a health questionnaire, temperature check and supply of personal protective equipment (PPE). In addition, all visitors, apart from emergency services personnel, were subject to a rapid Covid-19 test, which indicated a positive or negative test result within 30 minutes.

The home was visibly clean throughout. The cleaning schedule included general cleaning and high touch point areas such as light switches, handrails and door handles. Specialist cleaning products were used to minimise the risk of infection. The manager completed spot checks to monitor standards.

The home regularly tested people and staff in line with the government’s testing programme. People and staff were currently Covid-19 free.

People had individual Covid-19 risk assessments. The manager had purchased buffs (a tube of cloth) as some people struggled with face masks. They had also produced an easy read booklet to help reassure people who might feel anxious seeing staff in PPE. Reasonable adjustments had also been considered for staff who were potentially more at risk of the virus due to health conditions, age and/or their ethnicity. This included changes to their shifts.

Staff had a plentiful supply of PPE and were observed wearing this appropriately during the inspection. The provider had ensured all staff had received training in donning and doffing of PPE and lateral flow testing. Monthly infection prevention and control audits were carried out by the manager and action taken where necessary.

The home understood the importance of helping people and staff to maintain their mental wellbeing. Activities to help people remain healthy and stimulated included crafting, films, baking and walks. A telephone and tablet were available to ensure people could stay in contact with family and friends when visits were not possible. Staff were provided with resources to help maintain their mental wellbeing and regular contact was made with them if they needed to self-isolate. The manager told us they felt very supported by the provider.

Inspection areas

Safe

Good

Updated 16 February 2021

Further information is in the detailed findings below.

Effective

Good

Updated 16 February 2021

Caring

Good

Updated 16 February 2021

Responsive

Good

Updated 16 February 2021

Well-led

Good

Updated 16 February 2021