You are here

Abundant Grace Nursing Home Good

Inspection Summary


Overall summary & rating

Good

Updated 30 April 2019

About the service:

Abundant Grace provides nursing and personal care for up to 67 people with a range of complex health care needs which included people living with Parkinson’s disease, diabetes and dementia. At the time of the inspection there were 62 people living at the home. The home is modern and purpose built over two floors, the first floor is for people living with dementia. People had access to a number of lounges, an activities room, dining areas and landscaped gardens. People had their own bedrooms with en-suites.

People’s experience of using this service:

¿People’s care plans relating to their nutritional and communication needs had improved since the last inspection. Staff were aware of people’s needs and people were supported in the way they preferred.

¿The management oversight of the home had improved, risks to people were identified and assessed. People, staff, relatives and professionals spoke positively of the management of the home. A member of staff told us, “There have been positive changes since the change in management who have developed a supportive and caring team.”

¿The management team were motivated to continuously drive improvements to the care people received.

¿People were safe from the risk of abuse and other identified risks relating to them.

¿The home was clean and staff had a good understanding of infection prevention and control.

¿Staffing levels met people's needs and staff were suitable to work with people.

¿People received effective care from skilled, supported and knowledgeable staff. Staff received training to support people's specific needs.

¿People were supported to maintain a balanced diet and were complimentary of the food and choices provided.

¿People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice.

¿People received kind and compassionate care. A relative told us, “The care provided is caring, compassionate and thoughtful at all times.”

¿People's privacy and dignity were respected and their views listened to. People received person centred care that was specific to their needs. Activities were an important part of people’s days and these were tailored to meet people's interests.

¿There was a complaints procedure in place which was accessible to people.

¿People were supported with compassionate end of life care.

¿There were a range of audits in place which were used effectively to address issues and improve the quality of the service.

¿People were supported to be engaged in the running of the home and told us their feedback was listened to. Staff worked with other organisations to meet people’s needs.

Rating at last inspection:

Requires Improvement (The last report was published on 21 March 2018). The overall rating for Abundant Grace has improved to Good.

Why we inspected:

This was a planned inspection based on the rating received at the last inspection.

Follow up:

We will continue to monitor the intelligence we receive about this home and plan to inspect in line with our re-inspection schedule for those services rated Good.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Inspection areas

Safe

Good

Updated 30 April 2019

The service was safe

Details are in our Safe findings below.

Effective

Good

Updated 30 April 2019

The service was effective

Details are in our Effective findings below.

Caring

Good

Updated 30 April 2019

The service was caring

Details are in our Caring findings below.

Responsive

Good

Updated 30 April 2019

The service was responsive

Details are in our Responsive findings below.

Well-led

Good

Updated 30 April 2019

The service was well led

Details are in our Well Led findings below.