The Care Quality Commission
  • Doctor
  • GP practice

Brampton Health Centre

Overall: Good read more about inspection ratings

5 Brampton Road, London, NW9 9BY (020) 8204 6219

Provided and run by:
Brampton Health Centre

Important: The provider of this service changed - see old profile

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about Brampton Health Centre on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about Brampton Health Centre, you can give feedback on this service.

During an assessment under our new approach

Brampton Health Centre is an NHS GP practice which provides primary care services to patients in North West London. We carried out an announced assessment of one quality statement, equity of access, on 23 February 2024. Overall the practice is rated as good, with all key questions rated as good. We carried out the assessment as part of our work to understand how practices are working to try to meet demands for access and to better understand the experiences of people who use services and providers. We recognise the work that GP practices have been engaged in to continue to provide safe, quality care to the people they serve. We know staff are carrying this out whilst the demand for general practice remains exceptionally high, with more appointments being provided than ever. However, access to general practice remains a concern for people. Our strategy makes a commitment to deliver regulation driven by people’s needs and experiences of care. The assessment of the quality statement equity of access includes looking at what practices are doing innovatively to improve patient access to primary care and sharing this information to drive improvement.

28 Feb 2019 to 28 Feb 2019

During a routine inspection

We carried out an announced comprehensive inspection at Brampton Health Centre on 28 February 2019 as part of our inspection programme.

We based our judgement of the quality of care at this service on a combination of:

  • what we found when we inspected
  • information from our ongoing monitoring of data about services and
  • information from the provider, patients, the public and other organisations.

We have rated this practice as good overall and good for all population groups.

We found that:

  • The practice provided care in a way that kept patients safe and protected them from avoidable harm.
  • Patients received effective care and treatment that met their needs.
  • Staff dealt with patients with kindness and respect and involved them in decisions about their care.
  • The practice organised and delivered services to meet patients’ needs. Patients could access care and treatment in a timely way.
  • The way the practice was led and managed promoted the delivery of high-quality, person-centre care.

Whilst we found no breaches of regulations, the provider should:

  • Improve childhood immunisation uptake to bring in line with World Health Organisation (WHO) targets.
  • Improve confidentiality at the reception desk.
  • Carry out patient satisfaction surveys to gather and act on patient feedback on the service provided.

Details of our findings and the evidence supporting our ratings are set out in the evidence tables.

Dr Rosie Benneyworth BM BS BMedSci MRCGP

Chief Inspector of Primary Medical Services and Integrated Care