22 May 2013
During a routine inspection
People's views and experiences were taken into account in the way the service was provided and delivered in relation to their care.
People experienced care, treatment and support that met their needs and protected their rights.
People who used the service were protected from the risk of abuse, because the provider had taken reasonable steps to identify the possibility of abuse and prevent abuse from happening.
People were protected from the risk of infection because appropriate guidance had been followed.
People were cared for by staff who were supported to deliver care and treatment safely and to an appropriate standard.