7 October 2013
During a routine inspection
Most of the people who attended the Lichfield service sought private cosmetic skin treatments like dermal fillers to improve the appearance of their skin. Some people were referred by their GP for dermatology consultation outside the NHS. Others referred themselves for a private consultation or treatment.
We spoke with two people who had had cosmetic treatments. One person told us: 'I am extremely satisfied with my treatment. The service was very professional and I got exactly what I wanted'. Another person said: 'I am one hundred per cent satisfied. The doctor explained everything. She knew what she was doing and it worked'.
The people we spoke with told us they were treated with professionalism. They said they had received a detailed care plan. They told us that their consent to treatment was based on clear information. They said they were treated in hygienic and comfortable surroundings.
We saw that Dr Ward had recently demonstrated her ongoing fitness to practise to the GMC. To maintain the quality of the service, she asked people for feedback about the treatments provided by Stafford Skincare. We found that Stafford Skincare provided safe and effective treatments.