Oakthorpe Dental

Updated 16 April 2026

We carried out this announced on-site inspection on Tuesday 19 May 2026.

We found the practice had not met all regulations.

The practice had systems to identify and manage risks, including infection prevention and control. However, these were not consistently effective, and not all risks had been suitably identified, assessed and mitigated.

Staff had the skills, knowledge and experience to carry out their roles.

Recruitment procedures reflected current legislation but were not consistently being followed.

Staff had the skills, knowledge and experience to carry out their roles.

Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.

The practice is in Summertown and provides NHS and private dental care and treatment for adults and children.

There was step-free access to the practice.

The practice had 3 treatment rooms. At the time of our inspection, there was a total of 5 staff, of which there was a dentist, an agency dental nurse, a dental hygienist, a receptionist and the practice owner. We gathered feedback from staff and spoke to a range of staff during our inspection, including the dentist, the dental hygienist, the receptionist and the practice owner.

The service provides cosmetic treatments, some of which are not in scope of CQC regulation and are not covered in our inspection.

The provider was not complying with Regulation 12: Safe care and treatment, Regulation 17: Good governance and Regulation 19: Fit and proper persons employed

Full details of the regulations the provider was not meeting are within the inspection report.

We have asked the provider for an action plan in response to the concerns found at this inspection.

Updated 16 April 2026

Two weeks before our inspection, we asked the practice to encourage patients to share their views of the service with us. We received feedback from 7 patients. On the day of our inspection, we saw patient feedback from a further 11 patients. Patient feedback provided a positive view of the dental team and care provided by the practice.

Comments included, “Excellent, attentive and efficient care.” “Excellent service, good communication, friendly staff and professional dental service.” “I have always had a great experience at Oakthorpe the team cannot go anymore out there way to make sure your visit is successful calm and relaxed.” “Friendly service from all staff.” “Highly professional care delivered with friendliness and efficiency.”

Patients commented positively about the standards of cleanliness. “Helpful friendly staff, efficient service, clean pleasant practice”

Patients felt able to book appointments within an acceptable timescale for their needs and said they had enough time during their appointment without feeling rushed.

Patients told us they were given clear information to help them make an informed choice about their treatment and any associated costs. They were involved in decisions about their care.

Patients said when they were prescribed medicines, sufficient information was given.

The practice shared patient feedback with the team.