Gosport Smile Clinic Also known as South Cliff Dental Group Gosport

On this page

• Overview
• Shared direction and culture
• Capable, compassionate and inclusive leaders
• Freedom to speak up
• Workforce equality, diversity and inclusion
• Governance, management and sustainability
• Partnerships and communities
• Learning, improvement and innovation

We found this practice was not providing well led care in accordance with the relevant regulations.

The provider had made insufficient improvements to put right the shortfalls and had not responded to the regulatory breaches we found at our inspection on 26 November 2025. We have told the provider to take action. We will be following up on our concerns to ensure they have been put right by the provider.

Find out what we look at when we assess this area in our information about our new Single assessment framework.

The judgement for Shared direction and culture is based on the latest evidence we assessed for the Well-led key question.

The judgement for Capable, compassionate and inclusive leaders is based on the latest evidence we assessed for the Well-led key question.

The judgement for Freedom to speak up is based on the latest evidence we assessed for the Well-led key question.

The judgement for Workforce equality, diversity and inclusion is based on the latest evidence we assessed for the Well-led key question.

Staff and leaders told us of the systems in place to manage risks for patients, staff, equipment and the premises.

At the assessment on 29 April 2025 we found the practice had made the following improvements to comply with the regulation:

The team showed us the improvements that had been made to ensure dental care records were now stored securely.

The system to ensure all medical emergency equipment and medicines were available and within their use-by date had been improved.

All equipment had been serviced or maintained in accordance with manufacturer’s guidelines.

The system to ensure hazardous substances were appropriately managed had been improved.

Improvements had been made to ensure all out of date materials were disposed of appropriately.

The practice had reviewed their protocols and dental sharps were now managed safely.

However, further improvements were still needed in the following areas:

We could not be assured the fire safety protocols were embedded. We were told a new fire risk assessment was scheduled for May 2025. However, the recommendations in the fire risk assessment from 2017 had still not been actioned and no interim arrangements had been introduced to manage the risk. We have since received confirmation that the outstanding work has been carried out.

We observed the routine testing of fire safety equipment was not being carried out and several fire extinguishers were beyond their annual review date. We received confirmation after the inspection that the servicing had been arranged prior to the inspection but was delayed due to engineers availability. In addition, evidence was not available to demonstrate that the smoke detectors were subject to ongoing maintenance and testing.

Improvements were needed to the managerial oversight and governance systems and processes to ensure action taken to address areas of concern identified at the inspection on the 26 November 2024, were embedded and improvements sustained.

The judgement for Partnerships and communities is based on the latest evidence we assessed for the Well-led key question.

The judgement for Learning, improvement and innovation is based on the latest evidence we assessed for the Well-led key question.