During an assessment under our new approach
We carried out this announced on-site inspection on 23 April 2025.
We found the practice had met regulations.
Infection control procedures in place were effective.
The practice had effective systems to identify and manage risks.
Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.
Patients’ care and treatment was provided in line with current guidance.
Patients were treated with dignity and respect and at the time of our inspection, could access care, support and treatment when required.
The practice is in Birmingham and provides NHS and private dental care and treatment for adults and children.
The practice was not fully accessible for patients using wheelchairs due to restrictions with the layout of the building.
The practice had 5 treatment rooms.At the time of our inspection, there was a total of 21 staff, of which there were 6 dentists (including 1 foundation dentist), 10 dental nurses (including 2 trainee dental nurses), 4 dental hygienists, 2 receptionists, 2 treatment co-ordinators and the practice manager. Some staff had dual roles such as reception duties. We gathered feedback from staff and spoke to a range of staff during our inspection, including 2 dentists, 1 treatment co-ordinator, 3 dental nurses and the practice manager.
The service provides cosmetic treatments, some of which are not in scope of CQC regulation and are not covered in our inspection.