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Inspection report

Date of Inspection: 17 April 2013
Date of Publication: 11 May 2013
Inspection Report published 11 May 2013 PDF | 89.25 KB

Overview

Inspection carried out on 17 April 2013

During a routine inspection

Nine people were using the service at the time of the inspection. Four people lived in each of the houses, one person lived in an independent bedsit adjoining one house. This was the first inspection of the service since it became registered with The Care Quality Commission in August 2012.

We spoke with five people who used the service. People told us they were happy with the support they received and made choices and decisions about their daily lives. One person said “I chose how I wanted my room decorated” and “I do food shopping on line, I use the computer or laptop”. Another person said “I have done my food shopping, got my own money out and have my own PIN number”. People said they chose what they wanted to eat and where and when they ate meals. They chose what to do, this included educational, work, social and leisure activities.

People told us they kept their care plans in their rooms and were involved in planning and reviewing their support. They said if changes were needed they took place.

People told us they felt safe and knew who tell if they had any concerns. They could discuss any issues at house meetings and individually with staff. They said they liked the staff. A person said “I like the staff and I like them helping me”.