DaVita (UK) Ltd - Skegness

Updated 26 July 2023

DaVita (UK) Ltd - Skegness is operated by DaVita (UK) Limited. The service has 10 dialysis stations. These facilities include 1 isolation room.

The dialysis centre provides haemodialysis and care for established patients with chronic renal failure who have already been stabilised on the therapy at their main NHS parent unit.

The location carries out the regulated activity of: Treatment of disease, disorder or injury, which was registered in May 2011. The location has a registered manager who is also the regional manager.

We inspected this location in May 2017, but did not rate it.

Updated 26 July 2023

We had previously inspected but not rated this service. We rated it as good because:

• The service had enough staff to care for patients and keep them safe. Staff had training in key skills, understood how to protect patients from abuse, and managed safety well. The service controlled infection risk well. Staff assessed risks to patients, acted on them and kept good care records. They managed medicines well. The service managed safety incidents well and learned lessons from them.
• Staff provided good care and treatment, gave patients enough to eat and drink, and gave them pain relief when they needed it. Managers monitored the effectiveness of the service and made sure staff were competent and trained to perform well on their roles. Staff worked well together for the benefit of patients, advised them on how to lead healthier lives, supported them to make decisions about their care, and had access to good information. Key services were available to suit patients' needs.
• Staff treated patients with compassion and kindness, respected their privacy and dignity, took account of their individual needs, and helped them understand their conditions. They provided emotional support to patients, families and carers.
• The service planned care to meet the needs of local people, took account of patients’ individual needs, and made it easy for people to give feedback. People could access the service when they needed it and did not have to wait too long for treatment.
• Leaders ran services well using reliable information systems and supported staff to develop their skills. Staff understood the service’s vision and values, and how to apply them in their work. Staff felt respected, supported and valued. They were focused on the needs of patients receiving care. Staff were clear about their roles and accountabilities. The service engaged well with patients and the community to plan and manage services and all staff were committed to improving services continually.

However:

• The service did not always follow aseptic non touch techniques in all patient connection and disconnection activities.
• There were some gaps in daily checks of emergency equipment and medicine fridge temperatures.
• Several of the provider’s policies were out of date and still linked to the previous provider, demonstrating they had not been reviewed for at least 3 years.

Updated 26 July 2023

We rated this service as good because it was safe, effective, caring, responsive, and well-led.