Mount Park

On this page

• Overview
• Assessing needs
• Delivering evidence-based care and treatment
• How staff, teams and services work together
• Supporting people to live healthier lives
• Monitoring and improving outcomes
• Consent to care and treatment

Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.

This service scored 75 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

The provider made sure people’s care was effective by assessing and reviewing their health, care, wellbeing and communication needs with them.

Staff assessed people’s needs prior to them moving to the service to ensure it was the right service for them, staff were able to meet their needs and there was sufficient staffing in place. Staff continued to review people’s needs to identify any changes in people’s care and support. Staff undertook assessments in conversation with the person’s next of kin and those authorised to make decisions on their behalf.

We did not look at Delivering evidence-based care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at How staff, teams and services work together during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Supporting people to live healthier lives during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Monitoring and improving outcomes during this assessment. The score for this quality statement is based on the previous rating for Effective.

The provider told people about their rights around consent and respected these when delivering person-centred care.

Staff were aware of and adhered to the Mental Capacity Act 2005. Staff undertook mental capacity assessments where people did not have the capacity to consent to care decisions, and liaised with those legally authorised to make decisions on their behalf. Best interest assessments were in place for different aspects of the person’s care, ensuring that decisions were made with due consideration of the person’s wellbeing and preferences.