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Inspection report

Date of Inspection: 4 February 2014
Date of Publication: 22 February 2014
Inspection Report published 22 February 2014 PDF


Inspection carried out on 4 February 2014

During an inspection looking at part of the service

Our inspection of 29 September 2013 found that people were not adequately protected from the risk of unsafe or unsuitable equipment. This was because the provider did not always ensure resuscitation equipment was adequate, available and maintained. Specifically resuscitation equipment was available but the service did not have a defibrillator to help someone who had collapsed. This meant that people may not receive prompt emergency care and treatment to meet their needs.

We had found that there was no evidence of the local multi-agency safeguarding policies and procedures for either vulnerable adults or children. This meant that people were not protected from abuse because guidance about safeguarding people from abuse was not accessible to all staff.

We had also found that there were ineffective arrangements in place to demonstrate that staff were trained, competent and supported to provide safe and appropriate care to people. The provider wrote to us and informed us they would be complaint with the standards by 27 November 2003.

At this inspection we found the provider had ensured there was a defibrillator at the clinic so that people would receive prompt emergency treatment.

There was evidence multi-agency safeguarding procedures for vulnerable adults and children were available. This meant people were protected from abuse.

There were arrangements in place to demonstrate staff were competent and supported to provide suitable care to people.