Archived: Dental Excellence

The service did not have records in place for consent of people that have used the service. The dentist told us that they would get verbal consent after an examination had taken place and the treatment would be discussed.

Comments made from people using the service described it as "very good" and said that medical histories were taken prior to treatment being provided. Staff had been trained in what to do in a medical emergency. There were emergency drugs and equipment available in the practice.

On the day of the inspection the practice was tidy, however there were areas that required more attention from staff including under chairs, skirting boards and on top of cupboards. There were policies and procedures in place on how to maintain a clean and hygienic environment and staff made regular checks to ensure that these were being followed.

All staff had completed appropriate training specific to their roles at the practice including medical emergencies and infection control and decontamination, as well as training specific to treatments they provided.