We carried out a review of the data available to us about Lyndhurst Residential Care Home on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Lyndhurst Residential Care Home, you can give feedback on this service.
We found the following examples of good practice.
The premises were clean and well-maintained. Staff followed cleaning schedules to ensure all areas of the home were regularly cleaned.
We saw staff wore PPE as appropriate.
Tests for COVID-19 were being carried out in line with good practice guidance.
Visits to the home were restricted at the time of this inspection, in accordance with local infection control guidance. During this time staff were supporting people to stay in contact with their relatives and friends via telephone and Zoom calls.
Lyndhurst is residential care home providing care to 40 people. On the day of the inspection the home had full occupancy.
People’s experience of using this service:
People and their relatives told us they were very happy with the care provided and that the staff were very kind and caring. Good staffing levels afforded people responsive and dignified care.
Staff morale was good and the atmosphere within the home was friendly and relaxed. People told us the food was good, activities were available for those who wished to participate, and they felt safe and well cared for.
More information is in the Detailed Findings below.
Why we inspected:
This was a planned comprehensive inspection as the company has registered under a new name. There have been no changes to the management structure or to the registered manager of the service.