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Leycester House Residential Care Home Good

The provider of this service changed - see old profile


Inspection carried out on 5 November 2018

During a routine inspection

Leycester House Residential Care Home is registered for up to 40 people. There are two floors and a passenger lift. There are gardens at the rear and a sheltered seating area at the front of the home. It is set within a housing residential area with shops nearby. The service were not registered to deliver nursing care.

At our last inspection we rated the service good. At this inspection we found the evidence continued to support the rating of good and there was no evidence or information from our inspection and ongoing monitoring that demonstrated serious risks or concerns. This inspection report is written in a shorter format because our overall rating of the service has not changed since our last inspection.

Staff were observed treating people with dignity, compassion and respect. People were being treated as individuals and were being supported in a person centred way.

Healthcare professionals were seen within the home providing therapy and interventions. This meant people were being supported to access healthcare when they needed it. Care plans we viewed evidenced this.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice.

People’s views were being sought and staff were seen stopping to talk to people when they needed reassurance. Activities were taking place within the home.

There was strong leadership at the home and systems were in place with quality checks being undertaken to always seek continuous improvements.

There were enough staff to deliver care for people when they needed it. Staff were seen spending time talking with people. People told us they felt safe living at the home.

Staff understood what their responsibilities were in relation to safeguarding people from abuse and the different types of abuse. We observed staff interacting with people in a kind and compassionate manner.

People were being provided with a balanced diet and their nutritional needs were being met. People were provided with a choice of drinks and food.

Prescribed medicines were being administered safely and medicines were being managed appropriately within the home.

Risks were being identified, recorded and reviewed as seen in care plans. The provider improved how they managed those risks during our inspection and demonstrated a commitment for continuous improvements.

Further information is in the detailed findings below.