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The Koppers Residential Home Requires improvement

The provider of this service changed - see old profile

Inspection Summary


Overall summary & rating

Requires improvement

Updated 10 December 2020

The Koppers is registered to provide accommodation with nursing or personal care, for up to 25 people with dementia. There were 17 people being supported at the service and a person’s spouse had moved in during the pandemic lockdown. The home is a detached property situated in the centre of the village of Kilmington.

We found the following examples of good practice.

Staff had received infection control training. Staff were seen using PPE correctly and in accordance with current guidance to minimise risks to people.

The provider had a sufficient supply of PPE to meet their current need and unforeseen outbreaks. The home was clean with no unpleasant odours. There was a Covid-19 cleaning schedule in place. This ensured regularly used areas and touch points were cleaned at least three times a day using chemicals which are effective against Covid 19.

Staff and people were regularly tested in line with the government’s current testing program. In order to minimise risk, when people returned from hospital they were tested and isolated with a designated staff team to minimise the risk of cross infection. We discussed looking at ways to limit the risk of cross infection at the home by supporting people to be able to social distance. The registered manager said they would look at how this could be better managed.

Further information is in the detailed findings below.

Inspection areas

Safe

Requires improvement

Updated 10 December 2020

We were assured the service were following safe infection prevention and control procedures to keep people safe.

Effective

Requires improvement

Updated 10 December 2020

Caring

Requires improvement

Updated 10 December 2020

Responsive

Requires improvement

Updated 10 December 2020

Well-led

Requires improvement

Updated 10 December 2020