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Archived: Housing 21 - Hazelmere

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Inspection report

Date of Inspection: 24 September 2013
Date of Publication: 23 October 2013
Inspection Report published 23 October 2013 PDF | 69.87 KB


Inspection carried out on 24 September 2013

During an inspection to make sure that the improvements required had been made

At our previous inspection in May 2013 we looked at the care records of five people who used the service. During our review of those records we found that although risk assessments had been undertaken and risks for some people had been identified, there was little or no instruction to staff on how those risks should be managed. We found that risk had been identified in some cases but not recorded.

We went back to see if the service were compliant with their action plan. We looked at the care records of nine people who used the service and spoke with the registered manager and with senior staff.

We saw that a risk management plan had been placed in the front of the care records of those people where risks had been identified. Those plans contained a short overview of the person's medical conditions, history, care needs and the identified risk and provided clear information to staff on what action to take to reduce the risk. This management plan was a supplement to the person's care plan. This meant that information on risk was immediately available to staff.

We saw risk assessments had been undertaken for things such as mobility, sight, communication, environment and medication. Where risk had been identified the assessments contained information for staff on how those risks should be managed. This meant that people who used the service were supported by staff who knew how to minimise risk because they were provided with clear information and instruction.