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Reports


Inspection carried out on 7 February 2014

During a routine inspection

During the inspection we spoke with a dentist, two dental nurses, two receptionists and the practice manager. After the inspection we spoke by telephone with five people who had used the service to ask them about their experiences of the service.

The people we spoke with were complimentary about the service they had received. One person told us that they found the practice to be: �Excellent every time I go�. Another person said that the service was: �Professional�.

The care records that we reviewed indicated that steps had been taken to ensure people understood and had consented to the treatment they received.

We saw that all areas of the service were clean and hygienic and appropriate infection control measures were in place

We found there was a complaints system in place.