31 January 2014
During a routine inspection
We found that people were asked for consent and the provider acted in accordance with people’s wishes. People who use the service received care in a way that met their needs and preferences.
We found the environment and equipment in the practice to be clean, safe and well maintained. There were enough qualified, skilled and experienced staff to meet people’s needs. There was an effective complaints system available, in case anyone wished to raise a complaint.