10 November 2020
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.
This was a targeted inspection looking at the infection control and prevention measures the provider has in place. As part of CQC’s response to the coronavirus pandemic we are conducting a thematic review of infection control and prevention measures in care homes.
This inspection took place on 21 October 2020 and was announced. The service was selected to take part in this thematic review which is seeking to identify examples of good practice in infection prevention and control.
10 November 2020
About the service: Kingfisher Lodge is a nursing home providing personal and nursing care to older people and people living with dementia. The service can support up to 60 people. At the time of the inspection 52 people were living at the service.
People’s experience of using this service: People were supported by caring and passionate staff in a spacious environment with a large accessible garden area. The service was clean, tidy and furnished thoughtfully to a high standard.
Care and support was person centred and enabled people’s wishes and preferences to be met. People were encouraged and supported to remain independent. There was a wide variety of activities to engage people in. Links had been developed to ensure the service was an active part of the local community.
People enjoyed the food provided by the service. There was a positive staff culture and this reflected in a happy and friendly atmosphere.
Improvements had been made to ensure the service was working in line with legislation and guidance around people’s consent to care.
Medicines were administered safely. People were supported with their health conditions and we received consistent positive feedback from health and social care professionals about the quality of care provided.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
For more details, please see the full report which is on CQC website at www.cqc.org.uk
Rating at last inspection: The last rating for this service was Requires Improvement (published 10 July 2018).
Why we inspected: This was a planned inspection based on the previous rating.
Follow up: We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.