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Inspection Summary


Overall summary & rating

Good

Updated 10 November 2020

We found the following examples of good practice.

Assessments were carried out by phone or remotely. People were not admitted to the service unless they tested negative for Covid-19; there were procedures in place to isolate new admissions for a further two weeks to ensure they were free of the virus.

The service was on two floors, each floor could be isolated using a zoning system. Wherever possible staff worked on one specific floor. The provider reported no suspected outbreaks to date. If there was an outbreak the registered manager knew the organisational policy to inform PHE, CQC and the commsioning team.

Training was robust, staff knew how to put on and take off PPE. Staff had IPC supervision and staff told us they had additiona training. One staff member told us they had been trained as a Covid Carer so they could support clinical staff in the event the home had an outbreak.

The registered manager ensured regular testing was carried out on both staff and people living at the service. Staff we spoke with were confident and knowledgeable about how to protect people from the risk of infection.

There were effective systems in place to support visits. All visitors to the service were required to sign in, have their temperatures taken and wash their hands. The provider had plans to improve the current visiting arrangements, for example they planned to create patio doors in rooms to enable people to come in through the garden rather than through the home. This will improve social distancing further.

Staff ensured people remained as active as possible, duplicating activities on each floor and offering one to one support for people who did not want to leave their rooms. Staff limited activity groups to six people and wiped all items after use. Staff had created a sensory room to support people with anxiety issues.

Further information is in the detailed findings below.

Inspection areas

Safe

Good

Updated 10 November 2020

At our last inspection we rated this key question good. We have not reviewed the rating at this inspection. This is because we only looked at part of this key question.

Effective

Good

Updated 10 November 2020

Caring

Good

Updated 10 November 2020

Responsive

Good

Updated 10 November 2020

Well-led

Good

Updated 10 November 2020