Updated 30 December 2025
We carried out this announced on-site inspection on 19 June 2026.
We found the practice had not met all regulations.
The practice infection control procedures did not reflect published guidance.
The practice did not have effective systems to ensure staff received appropriate support, training, and supervision.
Recruitment procedures did not reflect current legislation.
Improvements were required to ensure that treatment provided to patients was adequately documented in the patient care records.
The practice had some systems to identify and manage risks which required improvement, including infection prevention and control, sharps safety and the management of medical emergencies.
Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.
The practice is in the London Borough of Richmond upon Thames and provides private dental care and treatment for adults and children.
There was step-free access to the practice and car parking spaces available, including dedicated parking for disabled people, near the practice.
The practice had 1 treatment room. At the time of our inspection, there was a total of 4 staff, of which there were the principal dentist, 2 trainee dental nurses and 1receptionist. We gathered feedback from staff and spoke to a range of staff during our inspection, including the principal dentist and the 2 trainee dental nurses.
The provider was not complying with Regulations 12 (Safe care and treatment) and 17 (Good governance) of the Health and Social Care Act 2008(Regulated Activities) Regulations 2014.
Full details of the regulations the provider was not meeting are within the inspection report.
In instances where CQC has begun a process of regulatory action, we may publish this information on our website after any representations and/or appeals have been concluded, if the action has been taken forward.
We have asked the provider for an action plan in response to the concerns found at this inspection.