Meadow Court

Updated 10 June 2025

This assessment was carried out between 1July and 7 July 2025. We visited the service on 1 and 2 July 2025.

Meadow Court is a domiciliary agency which provides care and support to people living in their own accommodation in a supported living complex on the outskirts of Taunton. At the time of the inspection visits 5 people were using the service.

The service specialised in the care of people with a learning disability and autistic people.

We have assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.

At the last inspection the service was in breach of regulation relating to good governance. At this inspection we found improvements had been made and the service was no longer in breach of this regulation. There were now effective systems in place to monitor quality and plan ongoing improvements.

There was a clear staffing structure which made sure there was always senior staff available to people and to support less experienced staff.

People were safe at the service and staff knew how to report any concerns. The registered manager liaised with appropriate professionals when issues arose to make sure people were protected from avoidable harm.

Staff were safely recruited and received training appropriate to their role. Staff felt well supported.

Risks were assessed to ensure people could receive care and support safely and take part in activities with minimum risk to themselves or others.

People had their needs fully assessed and staff provided care and support in line with their assessed needs. The registered manager tried to involve people in their care as much as possible. At the time of the inspection, they were working with outside professionals to look at ways to further seek people’s views and make sure they were involved in decisions.

The staff worked well with other professionals to make sure people’s needs, including their healthcare needs, were met. Professionals who worked with the people [OG1][JP2]who used the service told us the staff always provided care and support in accordance with their recommendations.

Updated 10 June 2025

People who used the service were unable to verbally express their views on the care they received. However, people looked comfortable and relaxed in their environment and with staff.

Some people had relatives who were able to advocate on their behalf and other people had professional advocates. This helped to make sure people’s views were considered.

People had access to staff who knew them well and were skilled in supporting them. It was apparent that people had good relationships with staff. People were only cared for by a small team and some people had chosen the staff who supported them. Relatives commented on the good relationships people had with staff.

Staff helped people to stay in touch with people who mattered to them. People were able to see personal and professional visitors at any time and one family member told us they regularly stayed overnight.

People had access to a wide range of activities and had opportunities to try new things. During the inspection people went out walking, out for coffee and to the beach. We saw pictures of people taking part in other activities such as kayaking, swimming and eating out. Professionals and staff felt people’s quality of life had improved since starting to use the service..